Terms of Use

1. Introduction

Welcome to GoVoice ("Provider", "we", "our", "us"). These terms of use ("Terms", "Terms of Use") govern your use of our websites at govoice.app, provided by Thorsten Kr├╝ger, Klaumer Bruch 4A, 46117 Oberhausen, Germany.

In our Privacy Policy, you can find information about how we collect, protect and process information that arises from your visit and use of our websites. You can find the privacy policy here: https://govoice.app/data-privacy

Your agreement with us includes these Terms and our Privacy Policy ("Agreements"). You confirm that you have read and understood the Agreements and agree to be bound by them.

If you do not accept the Agreements or cannot comply with them, you may not use our service. In this case, you can write us an email at support@govoice.app, and we can try to find a solution. These Terms apply to all visitors, users and others who wish to use our services.

Thank you for your consideration.

2. Purchases

Our sales process is conducted by our online reseller Paddle. Paddle is the Merchant of Record for all our orders. Paddle processes all customer service requests and handles returns.

Paddle's terms can be found at: https://www.paddle.com/legal/checkout-buyer-terms

Returns and Refunds

Our service is a Software-as-a-Service ("SaaS") product, provided online. Due to the nature of our service and the immediate availability of the software after purchase, we do not offer returns, refunds, or credits for any fees or payments made to us, including but not limited to, monthly or annual subscription fees, one-time payments, upgrade or downgrade fees, or any other amounts paid in connection with our service.

Notwithstanding the above, under certain circumstances you may have a statutory right of withdrawal. If this right exists in your jurisdiction, you may be able to revoke the contract within a certain period of time after purchase. If you exercise this right, you will receive a refund in accordance with applicable legal provisions.

We encourage you to use all available information and, if applicable, the free trial period to ensure that the service meets your requirements before you subscribe.

We reserve the right to make exceptions to this rule at our sole discretion.

3. Competitions, Sweepstakes, Promotions

All contests, sweepstakes, or other promotions (collectively, "Promotions") made available through our service are separate from these Terms of Use. If you participate in promotions, please note the respective guidelines as well as our Privacy Policy. If the guidelines for a promotion conflict with these Terms of Use, the promotion guidelines apply.

4. Content

Our service allows you to post, link, store, share, and otherwise make available certain information, text, graphics, videos, or other material ("Content"). You are responsible for all Content you post on or through our service, including its legality, reliability, and appropriateness.

When you post content on or through our service, you are responsible for it and declare that: (i) the content is yours and/or you have the rights to use the content as well as the rights to grant us the rights and licenses as they exist in these Terms, and (ii) the posting of your content on or through our service does not violate privacy rights, publicity rights, copyrights, contract rights or any other rights of a person or legal entity. We reserve the right to terminate accounts of individuals who infringe copyright without notice.

You retain all rights to content that you post on or through our services, and you are responsible for protecting these rights. We do not assume any responsibility or liability for content that you or a third party post on or through our services. When you post content on or through our services, you grant us the right to use, modify, publicly perform, publicly display, reproduce, and distribute it. You agree that this license includes the right to make your content available to other users who may also use your content under these terms.

We have the right but not the obligation to monitor and edit all content provided by users.

Content available on or through our service is owned by GoVoice or used with permission. You may not distribute, modify, transmit, reuse, download, post, copy, or use this content, either in whole or in part, for commercial or private purposes, without our prior express written consent.

5. Prohibited Use

You may only use our service for lawful purposes and in accordance with the terms. You agree not to use our service:

a) In any way that violates applicable national or international law.

b) To exploit, harm, or attempt to exploit or harm minors in any way by exposing them to inappropriate content, or in any other ways.

c) To transmit or achieve transmission of advertising or promotional material, including "spam", "chain letters" or similar offers.

d) To impersonate or attempt to impersonate a company, an employee of a company, another user or any other person or legal entity.

e) In any way that violates the rights of others, or in any way that is illegal, threatening, fraudulent, harmful, or associated with illegal, unlawful, fraudulent, or harmful purposes and activities.

f) To engage in activities that inhibit or obstruct other users' use of the service, or that, as determined by us, could harm the company or users of the service or result in liability.

In addition, you agree not to::

a) Use the service in a way that blocks, overburdens, damages, or impairs the service, or interferes with others' use, including their ability to use the service in real-time.

b) Use robots, spiders, or other automated services, processes, or other means for any purpose, including monitoring or copying content.

c) Use a manual process to monitor or copy content, or for any other unauthorized purpose without our prior written consent.

d) Use a device, software, or routine that interferes with the proper functioning of the service.

e) Introduce viruses, trojans, worms, logic bombs, or other content that is malicious or technologically harmful.

f) Attempt to gain unauthorized access to, interfere with, damage, or disrupt the service, including servers on which the services are stored, or any server, computer, or database connected to the service.

g) Attack the service with a denial-of-service (DoS) attack or distributed denial-of-service (DDoS) attack.

h) Perform actions that may damage or falsify the company's value.

i) In any other way attempt to interfere with the proper operation of the service.

6. No Use By Minors

The service is intended for access and use by persons who are at least eighteen (18) years old. By accessing or using the service, you declare that you are at least eighteen (18) years old and have the full authority, right, and ability to enter into this agreement and abide by all terms and conditions. If you are not at least eighteen (18) years old, you are prohibited from both accessing and using the service.

7. Account

If you create an account with us, you guarantee that you are at least 18 years old, and that your information is correct, complete, and always up-to-date. Incorrect, incomplete, or outdated information may result in your account being closed without notice.

You are responsible for keeping your account and password confidential, including but not limited to, restricting access to your account. You agree to take responsibility for all activities that occur under your account and/or password. You must notify us immediately if you become aware of any unauthorized access or unauthorized use.are responsible for keeping your account and password confidential, including but not limited to, restricting access to your account. You agree to take responsibility for all activities that occur under your account and/or password. You must notify us immediately if you become aware of any unauthorized access or unauthorized use.

You may not use the name of another person or entity as a username that is not legally usable, or use a name or trademark without appropriate authorization that infringes on the rights of another person or entity.

We reserve the sole right to refuse service, close accounts, and remove or edit content.

8. Intellectual Property

The Service and its original content (excluding content provided by users), features and functionalities are and will remain the exclusive property of GoVoice and its licensors. The Service is protected by copyright, trademark rights, copyrights and legislation. Our trademarks and trade dress may not be used in connection with any product or service without our prior express written consent.

9. Error Reporting and Feedback

You can provide us with information about errors, suggestions for improvements and feedback directly at support@govoice.app.

10. Links to Other Websites

Our Service contains links to third-party websites and services that are not controlled by GoVoice.

GoVoice has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party websites or services. We do not warrant the offerings of these companies/individuals or their websites.

YOU ACKNOWLEDGE AND AGREE THAT GOVOICE IS NOT LIABLE, EITHER DIRECTLY OR INDIRECTLY, FOR ANY DAMAGES OR LOSSES CAUSED OR ALLEGEDLY CAUSED BY OR IN CONNECTION WITH USE OF OR RELIANCE ON SUCH CONTENT, GOODS OR SERVICES AVAILABLE ON OR THROUGH SUCH THIRD-PARTY WEBSITES OR SERVICES.

WE STRONGLY ADVISE YOU TO READ THE TERMS OF USE AND PRIVACY POLICIES OF ANY THIRD-PARTY WEBSITES OR SERVICES THAT YOU VISIT.

11. Disclaimer of Warranty

THESE SERVICES ARE PROVIDED BY THE COMPANY "AS IS" AND "AS AVAILABLE". THE COMPANY MAKES NO EXPRESS OR IMPLIED REPRESENTATIONS OR WARRANTIES REGARDING THE OPERATION OF ITS SERVICES OR THE INFORMATION, CONTENT, OR MATERIALS CONTAINED THEREIN. YOU EXPRESSLY AGREE THAT YOUR USE OF THESE SERVICES, THEIR CONTENT, AND ANY SERVICES OR ITEMS OBTAINED FROM US IS AT YOUR OWN RISK.

NEITHER THE COMPANY NOR ANYONE ASSOCIATED WITH THE COMPANY MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE SERVICES. WITHOUT LIMITING THE FOREGOING, NEITHER THE COMPANY NOR ANYONE ASSOCIATED WITH THE COMPANY REPRESENTS OR WARRANTS THAT THE SERVICES, THEIR CONTENT, OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SERVICES WILL BE ACCURATE, RELIABLE, ERROR-FREE, OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT OUR SERVICES OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT THE SERVICES OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SERVICES WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS.

THE COMPANY HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR PARTICULAR PURPOSE.

THE FOREGOING DOES NOT AFFECT ANY WARRANTIES WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

12. Termination

We reserve the right to terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, in our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.

If you wish to terminate your account, you may simply discontinue using the Service.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

13. Applicable Law

These Terms are governed by the laws of Germany and shall be interpreted accordingly, regardless of conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service and supersede any prior agreements we might have had between us regarding the Service.

14. Changes to the Service

We reserve the right to withdraw or amend our Service and any services or materials we provide via the Service in our sole discretion and without prior notice. We will not be liable if for any reason all or any part of the Service is unavailable at any time or for any period. From time to time, we may restrict access to some parts of the Service, or the entire Service, to users, including registered users.

15. Changes to the Terms

We may revise the Terms at any time by posting the revised Terms on this site. It is your responsibility to check these Terms periodically for changes.

Your continued use of the Platform following the posting of the revised Terms means that you accept and agree to the changes. You are expected to check this page frequently so you are aware of any changes, as they are binding on you.

By continuing to access or use our Service after those changes become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Service.

16. Waiver and Severability

No waiver by the Company of any term or condition set out in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of the Company to assert a right or provision under these Terms shall not constitute a waiver of such right or provision

If any provision of these Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms will continue in full force and effect.

17. Acknowledgment

BY USING THE SERVICE OR ANY OTHER SERVICES PROVIDED BY US, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF USE AND AGREE TO BE BOUND BY THEM.